Today
Good morning,
Good morning,
care team.
Here's who needs a call today, sorted by risk. Each score shows the reasons behind it.
Who to call today
Daily care calls Outbound
The agent calls the patient for a friendly daily chat: medicines due today, pain, swelling, sleep, appetite, mood and exercise. Answer as the patient through your microphone.
Appointment desk Inbound
A patient calls Shalby. The agent greets them warmly, listens to their symptoms, picks the right department and doctor, and books the nearest slot. You play the caller.
Appointments received
| Received | Caller | Symptoms | Allocated to | Urgency | Slot | Status |
|---|
The agent routes callers to a department; it doesn't diagnose. A nurse can reassign any booking from the "Allocated to" list.
Pre-visit briefs
Everything since the last contact (daily calls, medicines, symptoms, questions) on one card, written for the doctor or for the nurse preparing the visit.